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2023 Christmas & New Year Opening Hours

Merry Christmas from our TravelMaster team! This Christmas, we hope you have the opportunity to travel to places that spark joy and create unforgettable memories. Whether it’s across the county or a few miles away, may your holiday season be filled with laughter, adventure, and discovery.

2024 is just around the corner and we can’t wait to keep on providing South Yorkshire with the best, most affordable, and straightforward travel tickets for buses, trams, and trains! We’re excited to keep our mission going and make sure everyone in the area has access to a simplified and smooth journey experience. Here’s to a great 2024!

Like in previous years there will be changes to our opening hours and the services operators run during the festive period.

We will have reduced customer support between 22 December and 5 January, however, our TravelMaster App and website will be available 24/7 so you can continue to log into your account to buy tickets. We will be closed entirely on 25, 26 December and 1 January.

From 12:30 on 22 December our phone line will be closed until 5 January 2024. Following this, our phone line will be intermittently unavailable whilst we migrate to a new service. You can continue to get in touch with our team by emailing us at 

For up-to-date information on festive service, and changes keep an eye on the Travel South Yorkshire website.

Ticket Validity

All our tickets are based on consecutive days of validity so make sure you've picked a suitable duration (consider 7-Day, 1-Day or Flexi5 tickets) as tickets will not be extended or refunded for days when there are few or no public transport services.

Please make sure you check your service is operating before purchasing a ticket.


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