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Lets get digital

With the TravelMaster Download App

Lets get digital

With the TravelMaster Download App

The smart card that only works once you've worked up a sweat

The smart card that only works once you've worked up a sweat

The smart card that only works once you've worked up a sweat

The smart card that only works once you've worked up a sweat

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Contact Us

We value your feedback and want to make sure you have the best experience possible. That's why we encourage you to reach out to us with any queries or comments you may have about our services. Our team are happy to assist you in any way we can.

If you're in a hurry and need a quick answer, don't forget to check out our Support page.

Email us using our Contact Us web form. Information on how we will store and use your data can be found in our
privacy policy.
We will then match you to the relevant department to contact you directly.

What is your query or comment about?

Please provide us with as much information as possible about your query.

Smartcard 18-digit number

Please upload supporting information (for example, Image or screenshot of ticket receipt)

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Please enter your contact details.

First name

Last name

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Thanks for sending!

All first-line queries and concerns will now be handled through Traveline, the Travel South Yorkshire’s contact centre. Please get in touch with Traveline on 0800 952 0002.

Open Times:

7am to 7pm Monday to Friday

8am to 7pm Saturday and Sunday

362 days a year (only closing on Christmas Day, Boxing Day and New Years Day).

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